Meet the Team

Learn about the dedicated team we have at the NGCL

Meet the Team

Learn about the dedicated team we have at the NGCL

Meet the NGCL Team

The team at the NGCL are made up of industry professionals, dedicated support staff and expert trainers. We are striving to support Locksmiths and protect customers; it is this ethos that everyone that works at the NGCL strives towards.

Whether you are a Locksmith Engineer looking for support for your business, or a customer looking for some reassurance of the reliability of your Locksmith Engineer, we can help. We are all here to support the stability of the locksmithing industry and this involves providing support for Locksmiths as well as providing trust for customers.

It starts with our Director, Chris who started off as a one man and a van Locksmith company over 20 years ago. He has worked within the industry for many years so has the experience and knowledge to make sure the NGCL is effective for both engineers and customers.

Our two trainers Tom and Paul have amassed many years in the Locksmith industry between them, they use this practical knowledge and the training they received from Chris to lead our Level 4 accreditation courses. They are also on hand 24/7 to help out our Locksmith Engineers if they need help to complete a job.

Becki, Sarah, Kim and Luke make up our support team. They are here to answer any calls and help customers and Locksmith Engineers with queries or questions. They also are responsible for the NGCL’s online and social media presence.

Cassie and Alyssa are our recruitment gurus, if you are a Locksmith Engineer looking to join the NGCL then these are the ladies to speak to! They can go through the joining process and any paperwork that needs completing.

If you need to contact the NGCL don’t hesitate to call, as whoever you speak to will be able to help you with your enquiry or send you to the right people. We are all here to Support Locksmiths and Protect Customers.

Meet the Team

Chris Hodges

NGCL Director

Meet the Team

Chris Hodges

Chris is our founder and leader with over 20 years in the industry. Chris saw a need for the Locksmithing industry to be regulated and stabilized. The NGCL is his vision.

Meet the Team

Kim Sanders

NGCL Director

Meet the Team

Kim Sanders

Chris and Kim have worked together for almost 10 years, so when Chris needed an NGCL director he could trust, Kim was his first choice. Kim has 10 years’ experience in the Locksmithing industry.

NGCL Trainers

Meet the Team

Tom Berzins

Head NGCL Trainer

Meet the Team

Tom Berzins

Our head trainer Tom has not only worked as a Locksmith for over 7 years, but has been trained by Chris to be one of the best Locksmith trainers in the country.

Meet the Team

Paul Farrell

NGCL Trainer

Meet the Team

Paul Farrell

Paul is our industry expert here at The NGCL. He has over 20 years’ experience working as a Locksmith and has been training new Locksmith Engineers for 5 years.

NGCL Support Team

Meet the Team

Becki Hooper

NGCL Community Support

Meet the Team

Becki Hooper

Becki has been with The NGCL from the start and is passionate about supporting those working within the Locksmithing industry.

Meet the Team

Sarah Marande

NGCL Community Support

Meet the Team

Sarah Marande

Sarah is the person to talk to if you want to train with The NGCL. She is in charge of scheduling all the Locksmithing courses.

Meet the Team

Kim Elliott

NGCL Community Support

Meet the Team

Kim Elliott

Kim helps with the day to day running of The NGCL. She can give advice about becoming a member of The NGCL and doing any training with us.

Meet the Team

Luke Dillon

NGCL Community Support

Meet the Team

Luke Dillion

Luke is our Technical Support expert. Available any time of the day or night to help with on the job queries. Struggling to complete a job? Luke’s your man! 

NGCL Marketing Team

Meet the Team

Jordan Howell

NGCL Marketing Team Leader

Meet the Team

Jordan Howell

Jordan leads the team that get The NGCL seen by customers. An expert on digital marketing, Jordan ensures that The NGCL is the customers first choice when finding a Locksmith Engineer.

Meet the Team

Luke Rainbow

NGCL Marketing

Meet the Team

Luke Rainbow

Luke is our IT guy. Working alongside Jordan he helps keep The NGCL in the public eye. Using his expertise in computing  Luke keeps us up to date and everything running smooth.

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